Call Us! +1-855-589-4554

Get Professional Amcrest Support At Your Fingertips

In the present time, CCTV is one of the most important and effective security devices that plays a crucial role in terms of security aspects. More and more people are using and installing the system around their homes and offices. But all we know that CCTV is an electronic device and is bound to face some problems while in service. So, shed all your fears because here we will provide you with some amazing hacks to eradicate the issues. In case, you need further help, then you may head towards Amcrest support to troubleshoot the issues in no time.

Amcrest Support
There are many things that can go wrong with CCTV devices. Most of the issues are associated with the camera of the CCTV device. The good news is that you can easily identify the problem and the steps are easy to resolve the issue. So follow this article for the best guidance. This article will present the most common CCTV problems and their troubleshooting solutions.

Some Of The Common Issues Related To CCTV Cameras

Finally, you have installed the best security system in your home and feel completely free of worries now. Hold on for a minute. Even the highest quality CCTV cameras may need maintenance service and can provide some hindrance to your security. So here are some of the problems that you might face if you have a CCTV camera in your home and office. Follow the article below to get some idea about the problems that you may face. You can also contact Amcrest support for better service of your camera.

Insufficient Power Supply

The most common problem with a CCTV camera is the insufficient power supply. Without the right power rating, your CCTV camera won’t record any video. Additionally, you may initially won’t able to switch on the camera which is quite a frustrating situation.

Moreover, if there is an insufficient power supply, then your CCTV camera would be able to record video at night. You will get a video signal loss on the screen. Sometimes the video will go black at night due to insufficient power. Some causes of the problem of an insufficient power supply are as follows:

  • The cable is very long, or one cable is connected to a large number of cameras at once.
  • Loose or faulty cable connection of the CCTV camera.
  • Old and damaged power cables.

Power Interference And Spike

Another danger in the security system is the spike in the power supply. It is likely that due to excess power supply the screen may go black. Excess power will also result in vertical or horizontal lines. Serious damage to the components and the circuit board of the camera can also be a result of a power spike. In case serious damage occurs then without wasting any time reach to the Amcrest Support team. Some reasons for the occurrence of this problem are given below:

  • Due to Lighting strikes.
  • Placing the CCTV camera on metal or conductive support.
  • Electrical current interference from nearby devices.

Weak WiFi Signal Or Less Bandwidth

Placing or positioning the CCTV camera in an area of low WiFi coverage can lead to video loss. Additionally, less bandwidth of the internet can also lead to the problem. In these situations, you may get a black or unclear video recording. Below are some of the reasons for this problem:

  • The CCTV camera is too far from the main router.
  • There can be too many barriers between your WiFi router and the CCTV camera.

Hardware And Firmware Issues

If you cover up all other problems that lead to CCTV camera failure, but still you get an error in the video record, it may be due to the state of the CCTV camera. Sometimes, black or no screen video can pop up when your CCTV camera has old or bug-ridden firmware. An issue in the hardware of the CCTV camera can also lead to the occurance of the problem. You can also contact our Amcrest tech support team for the assistance.

So these were the situations which may lead to the problems of the CCTV camera. It is better to know the problems and causes to make the troubleshooting work easier.

Some Common Fixes To Troubleshoot The CCTV Problems

In this section, we will now discuss some of the common troubleshooting fixes so that you have to not face any problems in the future.

To Fix Insufficient Power Supply Issue

First and foremost, check all the ratings and labels of the CCTV camera. Read all the instructions of the CCTV camera installation which is given in the user manual. After that, you need to check all the power and cable connections. You can also use switch ports so that the DVR/NVR port provides an equal power supply to the CCTV cameras.

To Fix Power Spike Issue

You can use surge power protectors to protect your CCTV cameras from damage. Moreover, you can use UPS systems to power up the CCTV cameras. This will ensure a steady power supply to the CCTV cameras. Additionally, you can use a wooden stand or support to mount the CCTV camera.

To Fix WiFi Signal Issue

You can check your router position making sure that the router is close to the CCTV camera. Moreover, you can remove any hindrances or barriers between the CCTV camera and the router.

To Fix Old Firmware And Defective Hardware

You can try to update the firmware of the CCTV camera to resolve the issue. Also, you can take some help from the professionals who can provide Amcrest support for fixing the hardware of your CCTV camera.

So, these were some of the most common problems of CCTV cameras and also their possible troubleshooting solutions. For any further help and queries, you can ask the experts who can provide you with Amcrest support.