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Several users fail to perform the TP-Link extender setup in the desired manner. As a result, they fail to connect their device to a wireless network. Moreover, they fail to resolve the TP-Link extender problems due to the lack of a proper guide. However, you can easily fix these issues with the righteous TP-Link troubleshooting guide. You just need to apply the steps mentioned here one by one in order to get the problem solved.
Troubleshooting the TP-Link Extender Problems
Below given are the highest reported problems for TP-Link extender and also their solutions.
1. TP-Link Extender Not Working
Like many other users, your device might fail to access the internet even after a successful setup. You will need to go by the following steps in order to go away with this problem:
Step 1: Check the Wireless Connection
Here you need to verify whether the wireless network is allowed to obtain an IP and the DNS server address automatically. The configuration can be done in the following ways:
For Windows XP
- Open the Control Panel window and click the link for Network and Internet connections.
- Double-click on Network Connections and click on the Local Area Connection icon.
- Expand the General tab on the Local Area Network Properties window and highlight Internet Protocol (TCP/IP).
- Then tap the Properties box to access the Properties window.
- Select Obtain an IP address automatically and Obtain DNS Server address automatically checkboxes.
- Click the OK button to save the changes.
- However, to configure the TCP/IP protocol manually, enter 192.168.1.x （x is from 2 to 253) if the router’s LAN IP address is 192.168.1.1.
- Next, select the Use the following DNS server addresses option and enter the DNS server IP address.
- Finally, hit the OK button to save the changes you have made.
Note: Default gateway is the preferred DNS server for connecting to a network. Whereas, you can type in 220.127.116.11 or leave blank the field for the secondary DNS server. Again, click OK to let the changes take effect.
For Windows 8, 8.1
- Press the Windows key and select the Control Panel from the X menu.
- Navigate to the View by tab and select Category from the drop-down menu.
- Choose Network and Internet under the heading Adjust Your Computer’s Settings.
- Now, click on Network and Sharing Center in the right pane of the window and then Change Adapter Settings in the left pane.
- You will find two options: Local Area Connection and Wireless Connection.
- Just right-click on the Local Area Connection and choose Properties from the popup menu.
- Change Dot and provide the IP and DNS information of the network.
- Click on OK to apply the new settings.
For Windows 10
- Click the Network icon on the right side of your computer taskbar and select Open Network and Sharing Centre.
- Click the link for Change Adapter Settings, right-click on Ethernet and choose Properties.
- Highlight Internet Protocol Version 4 and a new window will appear on your computer screen.
- Next, select both the options: Obtain an IP address automatically and Obtain DNS server address automatically.
- Select “Use the following IP address” and “Use the following DNS server addresses” from the given below options.
- Fill the fields for IP Address, Subnet mask, Default gateway with their respective values.
- Click OK and close the window.
For Mac OS
- If you are a Mac user, then click the Apple icon and choose System Preferences.
- Locate the Network option, tap the Configure IPv4 field, and select the ‘Manually’ option.
- Type Router as the Default Gateway Address and then enter the IP Information.
- Tap the Apply button and exit all the existing windows.
Step 2: Open the Run Application
- Press the Windows key and R at the same time to launch the Run application.
- Type ‘cmd’ in the search field and hit Enter to open the Command Prompt window.
- Type ‘ipconfig’ in the next window and use the Enter key to execute this command.
- If you want to renew the IP address, then enter ‘ipconfig –renew’ in the elevated Command Prompt.
- You won’t get a proper IP address if the DHCP function is disabled on your router.
- So, open a web browser on the PC connected to your router and enter http://tplinklogin.net (or http://192.168.0.1) in the address bar.
- After obtaining the correct IP address, enter ‘http://tplinkwifi.net’ in a new window of the browser.
- Enter Admin for both the Username and Password and click OK to continue.
Step 3: Check the Status Page
- Access the Status page to ensure that the IP address is listed.
- If you don’t find the IP address, then check the physical connection between your router and computer.
- You can also call your service provider for configuring the router to the internet.
- If the IP address is available on the WAN section of the Status page, then ping any public address to test the connection with your router.
- Visit a website to ensure that the connection with the network is a success.
- In case you fail to visit the website, then go to DHCP settings and enter ‘18.104.22.168’ and ‘22.214.171.124’ for the primary and secondary DNS respectively.
- Click on Save, reboot the router and ensure that the wireless connection is working.
2. TP-Link Extender Not Connecting to the Internet
We aren’t discussing this problem again since the above solution will be able to fix this issue as well.
3. Not Showing Wireless Networks
This problem has three instances which we have discussed separately in the below section:
No Wireless Network is Visible
Go through the following steps if your range extender fails to display any wireless networks available on your computer.
- Verify your computer settings and the wireless adapter.
- Make sure that the wireless switch is enabled on the range extender and move to your computer.
- Click the Start menu, right-click on Computer and select the Manage option.
- Navigate to Services and Applications on the Computer Management window and select Services.
- Select WLAN AutoConfig from the displayed list and set the Startup Type as Automatic.
- Next, open the Control Panel window and go to Network and Sharing Centre.
- Right-click on Wireless Network Connection and choose the Disable option.
- Again, right-click on Wireless Network Connection and select Enable from the context menu.
- Close the window and click the Network icon to check the available networks.
Only Your Wireless Network in Invisible
Apply the following steps when all networks except for your wireless network are visible.
- Make sure that the WLAN LED indicator on your wireless router is flashing.
- Make sure that the WiFi button is on and disable the SSID broadcast on your router.
- Next, uncheck the Hide SSID box and keep the computer within the range of your router.
- Finally, ensure that you have selected the correct settings for your router.
- Exit the window and check your network from the Network icon in the taskbar.
Can’t Connect to your Wireless Network
Though your wireless network is visible, you are unable to access it. Therefore, set the connection by the steps given below:
- Network connectivity fails if you are typing a wrong security key. Therefore, authenticate the security key before entering.
- If the security key mismatches, then confirm the password of your router or modem.
- Next, check the signal strength of your network and restrict its access to other devices.
- Moreover, you can change the wireless channel, encryption, and the channel width of your router.
- Once again try to connect your computer to your wireless network.
Like others, hope this troubleshooting will let you overcome all set-up related problems successfully.