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Arris Router Troubleshooting

Arris Router Blinking Orange? Here’s How to Address

Arris Router Troubleshooting

Blinking lights on the Arris router, modem, or equivalent network devices can be threatening. The US/DS light can keep blinking for a few minutes; whether it’s an Arris router, modem, or a router-modem combo, US/DS light can keep blinking for a minute.

The duration of the blinking light can vary from device to device according to the issue. What’s worse than an Arris router blinking orange for a prolonged period?

An unstable or no network connection can accompany it. Generally, you might encounter an Arris router blinking orange when there’s anything wrong with the communication line.

Let’s check how you can fix the issue and bring your Arris modem or router back to productivity.

Ways to Fix the Arris Router Blinking Orange Recuringly

Resolving the Arris router blinking orange situation can be easy if you diagnose the reasons behind it. Basically, an Arris router or modem can blink orange continuously when there’s a temporary glitch in the system.

It can be an interrupted internet connection, outdated firmware, hardware incompatibility, cable connectivity problems, etc. Check out how you can eliminate the Arris router blinking orange issue.

Recheck Cable Connections

The DS light can blink consistently and for long hours if there’s an error with the wiring or cable connections. Before jumping to any other complicated solution, make sure that you don’t miss out to check the cable connection.

Start checking with all the coaxial cables connected to the Arris modem or router. Ensure that you have connected the suitable cable to the right port. Otherwise, you would face your Arris router blinking orange.

In addition to this, look if there’s any damage to the connecting cables. If you find out that everything is fine with the cable connection, you can proceed with the upcoming solutions.

Upgrade the Arris Router or Modem Firmware

If your Arris modem-router combo is waiting to get a firmware update, then you are more likely to get a blinking orange issue. Therefore, you need to check whether there is a pending firmware update for your Arris networking device.

If any user cancels the firmware update, the device will consistently blink an orange light. A firmware update is designed to address all the glitches present in the system. Additionally, it includes specific features to the Arris router or modem. On the other hand, it can add security updates to the operating system.

You need to launch the web interface of the Arris modem or router. Or, you can download and install the firmware update file into the PC. After that, you can enter the device’s control panel and install the firmware update.

There should be no internet connection when the Arris modem-router combo enters the firmware update gateway. This means that you can’t access the internet while the Arris modem or router is still under the update process. Make sure that you don’t turn off the router when the device is getting the update. Otherwise, it will corrupt the update.

Restart the Network

If the firmware update was of no use, you could simply restart the network system. Restarting the networking devices can resolve the Arris router’s blinking orange error. Here’s what you need to do:

  • Unplug the power cable of the modem from the electrical outlet.
  • Do the same for your Arris router.
  • Now, you have to wait for a minute or two.
  • After that, plug the power cords back into the electrical outlet.
  • Turn on the modem and router.

Now, you can check the internet connection and notice if the Arris router blinking orange issue is resolved.

Contact the Internet Service Provider

Chances are there that the internet connection is lost, and your ISP is the one you can blame. To ensure whether the signal is working properly or not, you can contact your Internet Service Provider.

You might ask for the status page of the modem. The status page comes with the upstream and downstream values. You can use them to fix the error.

The downstream power forward path level contains the noise levels that have both the (+) and (-) values. It should be within the values -7 to +7 dMbV. Additionally, you should check the downstream return path between the service provider and the modem.

The ideal value lies between 38 and 48 dMbV. The higher this value, the higher is the resistance. If power cycling doesn’t help you eliminate the Arris router blinking orange instance, you need to contact the cable technician.

Power Cycle the Device

If your Arris modem is still blinking orange, then the splitter might be causing this to your network experience. Troubleshooting this issue can be easily done with a power cycling of the modem splitter. Here’s what you need to do:

  • Detach the splitter from every single connection.
  • You should wait at least 3 minutes before you reconnect cables.
  • Now, you have to connect the coaxial cable.
  • After that, you need to connect the modem’s power cable to a nearby electrical outlet.

Check whether it has solved the Arris router blinking orange issue.

Reset the Modem or Router

If nothing seems to be working for your Arris router or modem, a hard reset can be fruitful. Remember that resetting the networking device will wipe out all the information, such as Wi-Fi password, configuration, server, and other settings.

To reset the Arris modem or router, locate the Reset button on it. Use a sharp object to press and hold the Reset button. Hold the button for 10 to 15 seconds or until the lights on the device starts blinking. The router or modem will then take a restart. Make necessary connections to other devices and observe if the Arris router blinking orange issue is still there.


The Arris router blinking orange issue can be a false alarm if you can’t find anything suspicious. If you have no problem with internet connectivity, you can simply wait for a while for the issue to be resolved. Otherwise, you can connect to the support if the orange light has been blinking for hours.